What is Vetcare VIP?
“Simple & affordable Pet care for your Very Important Pet”
Vetcare VIP is a preventative healthcare program designed to keep your pet healthier and happier for longer. We believe regular, constant preventative care improves your pet’s quality of life and longevity. Vetcare VIP ensures responsible pet care for your pet is delivered in an easy, simple and affordable manner.
Sign up to Vetcare VIP to conveniently receive all worming & flea treatments posted to your door, a free annual health check & vaccination, a free microchip and discounts on veterinary consultations, food, dentals & more.
The Vetcare VIP program includes the following
1 Annual Health Check & Vaccination
1 Microchip (if needed)
Flea & Worm Control posted to you every 3 months for 12 months (Bravecto chew for dogs, Bravecto Plus spot on for cats, Abantel all wormer for dogs & cats)
Unlimited Anal Gland Expression & Nail Trims
1 Health screen urine test (10 panel urinalysis)
20% discount on a Dental Procedure
10% discount on Consultations
10% discount on prescription Royal Canin Food
Text Message Reminders
Simple & affordable pet care – $40 monthly or $480 annually.
For more info contact us on 03 5572 2552
Vetcare VIP Frequently asked questions
Is there a waiting period before I can bring my pet
in?
No. You can bring your pet in to see us for services provided in the
Vetcare VIP program immediately.
Is there a discount if I have more than one pet?
Yes. Additional pets receive 10% off the membership price.
How do I pay for Vetcare VIP?
Each membership term is for 12 months. You may elect to pay
the annual fee ($480) in full each year or pay monthly. Memberships will
automatically renew unless you advise the Hamilton Vetcare team
otherwise.
What if my pet’s condition requires subsequent
visits?
Re-visit consultations are discounted by 10%. Any additional treatment,
diagnostic tests, medications or services are not discounted.
Can I join for less than 12 months?
No, the Vetcare VIP program is a 12 month wellness plan for your
pet to fully benefit from the membership.
How long am I obligated to make monthly
payments?
You must sign up to the plan for a minimum of 12 months (with a
3 month cooling off period). Your membership will automatically
renew unless cancelled in writing within 30 days of your one year
anniversary. Our team will contact you before the renewal.
What happens if I cancel my membership?
Please contact our team to discuss cancellation. You may be
required to pay the remainder of your membership fee or full retail
value for services or discounts used under the Vetcare VIP program
less membership fees paid (whichever is less).
We offer a 3 month cooling off period – if you have paid more
towards your membership than received in discounts, you may
be eligible for a refund. If discounts received are greater than
membership fees paid, cancellation will result in fees payable as
above.
Can I transfer my membership to another pet?
No, each membership is tailored to the named pet and therefore,
we cannot transfer memberships between pets.
Are discounts available for after hours
consultations?
No, the 10% discount applies only for normal consultations and
rechecks